YOUR SPACE, WITH CLARITY
Contact & Support
We are here to help you with your Sovereign account.
Last updated: 13 October 2026
Get in touch
The operator and privacy contact is Vanessa du Plessis, trading as Sovereign. Address for legal notices: 29 Grace Road, Observatory, Johannesburg, 2187, South Africa. Email hello@hersovereign.com for account support, billing, cancellations, business listing enquiries and complaints. Describe the issue and include a payment reference where relevant. Do not include your password, full card details or confidential journal entries.
Privacy and access to records
Use the subject “Privacy request” or “Delete my account” for a data request. Access-to-records requests may also be sent to this address; we will direct you to the applicable PAIA procedure. You can find the Information Regulator’s guidance and forms at inforegulator.org.za. This contact page is not a completed PAIA manual.
Support is not emergency monitoring
This mailbox is not an emergency response service and is not continuously monitored. If you need urgent help, contact emergency services or your nominated contacts directly.